PhillipsTaylorBrown have the knowledge, ability and most importantly enthusiasm to ensure that you get the most from your IT infrastructure. We're dedicated to the provision of innovative solutions to those IT problems that leave you frustrated and at times confused. Our abilities are gained from decades in the industry, our skill base is exceptionally broad and our enthusiasm is abundant. PhillipsTaylorBrown really does have the answer to your IT problems - and we enjoy a challenge!
Our values are not empty promises. They help us to maintain our promises each and every day; they guide us in our dealings with each other and with our customers; ultimately they are the foundation of the culture within our company.
We will always deliver a service with the highest level of professionalism. This means making sure deadlines are met, dealing openly and honestly with costs and budgets, and presenting a professional front at all times to all levels throughout an organisation. We will not tolerate IT support engineers that 'grunt' or don't talk to you properly.
We believe all viewpoints have a place and difference adds to the richness of life. Whilst this can often be a failing of project work causing delays and putting pressure on deadlines, we will always seek to use diversity positively and have yet to find a situation where we couldn't provide a suitable solution.
We will tell you what we think in all situations but will also always respect sensitivities or confidences whether shared implicitly or otherwise. We will never compromise our colleagues or clients in any way. We are always happy to sign and work within NDA and NCA where required and pride ourselves on our 'tell it like it' approach to work.
We organise ourselves around the job in hand as we believe in providing our clients with the best level of service possible. Delivering according to their needs at all times. This means whilst we may be providing high level expert consultancy, we are not scared of getting our hands dirty and â€™delivering the goodsâ€™ at any level.
We will make it our business to know your business. We know the importance of getting to know our clients first and see the relationship as a partnership. Only then will we design and implement solutions based on the needs of the client and not just to a pre-defined way of doing things.