Source code from some of Symantec’s products has been stolen by hackers from third parties working for Symantec. The exact products compromised are unknown but reports suggest that the products in question are Symantec Endpoint Protection (SEP) 11.0 and Symantec Anti-Virus 10.2.. these products are both now out dated and are at least one version further along. That said, many people are still using them and they are still actively supported.

As yet the code hasn’t been publicly leaked and Symantec have issued a statement saying that no compromise can be made to their products from this leak (I find that pretty hard to believe). If in any doubt sneaks in.. ask your IT support provider for their take on it. 

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You may or may not have seen the awesome iCade product – Basically its a cabinet you pop your iPad or iPad 2 into and link via Bluetooth to make it work. Download some Atari classics (free for the small pack and only £6.99 for all of it) and hey presto.. one mini classic arcade machine. If you have never seen this device, check it out.. awesome and really well supported.

icade

 

ION Audio who make the device shown above have just released a couple more gadgets for the arcade fan. The iCade Core (a cut down version of the above) and the iCade mobile – somewhat PSP styled. If they are as good as the iCade – these will be fantastic toys.

icadecore

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Microsoft

Microsoft are in the process of issuing legal proceedings against UK retailer Comet for allegedly creating and selling fake windows discs. The software in question is Windows XP and Windows Vista.

The case seems to hinge on how Microsoft ship their software – or not as the case may be. Microsoft stopped shipping physical discs some time ago to its OEM/retailers in favour of the source files being included in the Windows image on the computer system – idea being that the buyer or user of the system would then be allowed to create a set of restore discs should they wish to. Comet saw fit to create their own discs which is, according to Microsoft, a clear infringement of the copyright agreement.

It is alleged that Comet sold more than 94,000 of these recovery discs over a period of around 18 months for a price of £14.99 each. This is nearly £1.5 million pounds of revenue generated from what could well be an unauthorised source. I’m sure the outcome will be reported heavily – expect more in a year or two on this one!

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The rumour mill has once again gone into overdrive as it does each year around the time of CES in Las Vegas. This time its Apple TV that’s doing the rounds.. its been a whisper on the tech circuit for some time now. Steve Jobs has been quoted as saying that they have ‘cracked TV’ and have a ‘simple user interface’. Nothing less from Apple would do..

Recent rumours suggest that Jonathan Ive (Apples top design engineer) has a 50” prototype model in his secure lab. The unit is reported to have WIFI and is rather slick looking. It makes sense that Apple will indeed try to enter the TV market.. why not, it links in with all their other devices and as families become more and more iOS hooked with their iPads, iPhones and Macbooks.. TV just seems to follow.

Nobody has a solid image of the reported device as yet.. but it might just look something like this..

apple television

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Today sees Microsoft release the somewhat ‘long time coming’ service pack 2 release for Exchange 2010. There really isn’t much to shout about in this service pack but it does weigh in at a hefty 535MB so it certainly contains more than a few tweaks to the last set of updates.

A few headline updates that are included in this release are:

  • HCW – The Hybrid configuration wizard, designed to help administrators who have partial on-premise and cloud based systems. Really this is simply an automation tool to assist in the detailed configuration when office 365 is in the frame.
  • ABP – Address Book Policies, Better and clearer address book policies. This includes the ability to segment the Global Address List (GAL) into sections assigned to different users (rather than a user seeing the whole GAL). Sounds easy but this requires an Active Directory Schema update to work!
  • OMA – Its back. Outlook Mobile Access for users with smart phones, small screens and no Activeysnc. Although, really.. are there any left? I don’t know anybody in IT who doesn’t have a device that supports Activesync. Maybe its different in the states.

Other than the above, really the service pack is focused on quality and keeping Exchange 2010 at the very top of the tree in terms of email systems. Grab your copy today from here.

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On November the 15th 1971 – exactly 40 years ago today the magazine Electronic News ran an advert for a new kind of chip, a special chip that could perform different operations via the instructions it received. This chip was the Intel 4004 microprocessor. A 4 bit chip developed in 1970 by a few Intel engineers.

40 years on this tiny chip formed the basis of an industry beyond compare. The 4004 ran at 740Khz and ran with around 2300 transistors all running through just 16 pins. The process of fabrication was a massive 10 microns! Compare this with todays CPU’s that have over 2 Billion transistors!

4004_package_small

The Intel 400 shown above and below – exterior and interior of the chip

4004_die_large

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HP never really the impact they wanted with their ‘Slate’ device. Probably because the market wasn’t quite ready and frankly the iPad was already streets ahead and for more high profile. I mean, why pay more and get less right? – But better late (2 years late) than never (probably).

HP have clearly just pressed go on their project to do this over. The HP Slate 2 is on its way (late November) and looks pretty good. Although i sense its simple a market test in advance of Windows 8 which they will certainly use as a platform to launch a number of new products – presumably tablets!

hp-slate-2frontleftlandscape

The new tablet does look nice and sports a new core Atom 1.5 Ghz CPU designed to deliver 1080P video and run fan-less (perfect). it comes with an mSata 64gb drive and an 8.9″ N-Trig display running at 1024×600. It also has a TPM module so you bit locker your device!

hp-slate-2stylus

The new slate comes with a Bluetooth keyboard dock and a battery claiming a pretty good 6 hours (although lets not forget HP are not known for their accuracy in this dept. so lets say 4.5 to 5 hours max shall we). In addition it also has a 3MP front and rear facing camera (think skype style). Its a multi touch device and has a nice looking HP stylus too! Current prices suggest $699 US – so i guess circa £500 in the UK.

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Hyper-V has a feature I’m sure you may have read about or even seen in action called “snapshots”. Whilst it sounds obvious what these are, its not quite as obvious as it sounds and comes with some pitfalls that many Administrators have been burned by. I thought I’d take a moment to explain exactly what happens when you take a snapshot of a running virtual machine under Hyper-V. When you create a snapshot here is what actually happens:

  • The running virtual machine is momentarily paused (users will not notice this happening)
  • A differencing disk is created for each virtual hard disk associated with the virtual machine and linked directly to it (on the fly)
  • A copy of the Virtual machines configuration file is created
  • The virtual machine is resumed

(The above all happens very quickly and you shouldn’t notice it happen -  the running machine won’t miss a beat!)

Once the Virtual machine is resumed and running again the information stored in the virtual machines memory is written down to disk. As this happens the snapshot process monitors the memory activity within the running virtual machine for any changes that may occur whilst the copy is in progress, if anything changes in the small amount of time all this takes to complete the write process is intercepted, paused, and the original memory contents are copied before the changes are allowed to proceed to disk (This can cause a running virtual machine to hang for a second as this occurs but the machine will catch up and recover every time).

When all of this is complete you are left with a complete virtual machine configuration file, the virtual machine saved state files and the newly created “snapshot” or “differencing” disk/s (These are saved down to the disk as .AVHDS files  – as opposed to VHD files common to normal virtual machines) and are usually located in a sub folder of the Virtual machines original snapshot directory (this was setup when you created the virtual machine initially). This snapshot is now treated as a roll back point for the virtual machine and when applied to the running virtual machine (usually after a fault or bad installation maybe) tells the system to start the virtual machine from the copy. Think of it as a more radical version of system restore but for whole operating systems!

What is important to note here is that once a snapshot is created, any changes made in that Virtual machine from that point on are no longer written to the original VHD file but are now written to the differencing disk (or AVHD file) created by the snapshot process. This process is repeated each time you create a snapshot. So each snapshot results in an additional AVHD file (differencing disk). This means lots of IO. More snapshots equals more IO.

The really bad part of snapshots! – if you delete them, they seems to simply disappear. Great! Not at all – once deleted each snapshot then has to merge the contents of its differencing disk back into the main initial VHD file that makes up the virtual machine. This, depending on when the snapshot was taken and how much data may have changed since that point, can take quite a while. This merge happens when you next reboot the Virtual machine. I have seen VM’s under Hyper-V with a dozen snapshots over say a year in time take 48 hours to merge once deleted.

Conclusion:

  • Only delete snapshots when you know you have a window of time to reboot the VM afterwards to allow the merge to complete.
  • Only use snapshots before making significant or risky changes to a VM – its not a backup policy, find a better solution like DPM.

If you have used this feature in Hyper-V and don’t understand it – give us a call and I’m sure we can help you out. PTB are one of the only IT support vendors in the UK to attain a Gold Competency from Microsoft for Virtualisation

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The password protection on Apples iPad 1 and 2 is done through the use of a pin code. Not a bad idea really, we all use pin codes everyday so why not stick with a familiar format. Sadly if you have an IPad 2 running the latest IOS 5 version your iPad isn’t secure.

Bypassing the unlock screen on an iPad 2 can be done by simply pressing the power button until the power off screen is displayed. Then all you need to do is close and then reopen the smart cover before pressing cancel – hey presto its unlocked! Terrible news for corporate users.

Is this poor coding or poor testing? – possibly both I imagine. But it is a clear indication that these devices, as impressive as they are, are fairly and squarely domestic devices and aren’t quite there yet in terms of their all round use.

Watch this space for more updates – I bet there is a revision update on its way to IOS 5 any day soon! 

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Yesterday saw the opening of Andersons Solicitors Leicester office (Andersons have operated in Nottingham for many years and are an established and well respected law firm) . The opening was held at the guildhall and very nice it was too. I cant recommend Andersons highly enough. We have been fortunate enough to work with them for some time and we think they are great at what they do and frankly.. just a very nice bunch of people.

Andersons Solicitors launched their new Leicester office with a party at The Guildhall, Leicester.

I’m on the right here with Andrew Kelly (Managing Partner) in the centre and Jamie from RBS on the left.

We wish Andersons all the best in Leicester and will be supporting every step of the way. A great night had by all who attended. If you haven’t already please check out the Andersons website to learn a little more about them: www.andersonssolicitors.co.uk

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The world is awash with news of the passing of Steve Jobs. A very sad day indeed, thoughts go out to his family and friends. The IT community has lost a great visionary and a man of Hero/Cult status.. and let me say in IT.. there aren’t many of those. I won’t go on about Steve Jobs and Apple in this post.. its all over the internet. Just a post to say how sad a loss it is really.. check out this reworked logo by Jonathan Mak – Very fitting.

apple_steve_jobs

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Ok, its basically 48 hours until Apple ‘might’ be announcing its new iPhone models. Obviously the hype is centred much around the iPhone 5 but there is much more solid evidence of new iPhone 4 models. The talk is that there will be a new lower end iPhone 4, perhaps this is essentially the current iPhone 4 but with a limited 8GB capacity designed to replace the 3GS as the base iPhone model at the lower end of the range. The new iPhone 4S will be a souped up version of todays iPhone 4, perhaps with a faster CPU  (most likely the A5 CPU) and up to 64GB capacity. The current iPhone 4 is marked as a model number N90 and the 4S is expected to be marked with the model number N94 (this all but confirmed by various component leaks from foxconn who make the devices.

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Amazon have released the new kindles.. the kindle whatever its called and the kindle fire. The kindle met with a mixed reception and i have to say myself.. when i first saw one i thought to myself ‘these guys are selling us yesterdays junk’. Not the case.. i got that wrong, for book reading the kindle is in fact excellent. Its rubbish for pretty much anything else, but then it only sells itself as an ebook reader so that’s fair enough. The kindle fire though.. well this ‘could be’ different.. the Kindle fire is not just an ebook reader, this little baby does email, video (movies and films), books and web browsing along with apps. It has a super durable screen and its touchscreen.

kindle_fire

If the kit is good and connectivity is ok then this could be a winner. Obviously the competition is high with Apples iPad2 being the undisputed king of tablet type tools. But those that held off.. well the fact that this does all it does and is only $199 means this is placed very well indeed to climb the charts.

The Kindle fire is $199 RRP but the experts say the build cost is in the region of $190 so perhaps amazon have a plan. Make money on books, movies, TV shows, music and cloud storage instead.. lets face it, it worked for Microsoft with the xbox 360!

Lets see if this takes off, i think it might just be a winner.. unless Apple respond by slashing prices. But really, is that likely? – Doubt it.

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As ever the grapevine is busy rustling with news of Apples latest ‘i’ device – the iPhone 5 (or whatever they call it). If we are honest, the new device will only be an evolution of the old phone. Think IPad 2 and shrink it down and maybe make the screen a little larger than the existing iPhone 4 and i think you’ll be about there. Maybe a better camera, maybe even a whizzy A5 dual core CPU.. who knows. Inevitably iOS 5.0 and an Ariel that’s not utter rubbish (or at least a phone that doesn’t drop calls like mine did all the time).

Case-Mate inadvertently published some images of its new iPhone cases with one can only assume iPhone 5’s in them! Or at least an accurate representation or they wouldn’t be making the things right?

case_mate_iphone_5_cases

If you look at the shape of the case and the back of the device in it you’ll notice a more curved edge just like the iPad 2. I like this, my iPhone 4 was too square.. i always worried that when i dropped it it would definitely be landing on one of its edges. This seems like an improvement, it will certainly be better in your pocket than the 4.

Having read all the junk online and dismissed most of it as utter rubbish this is what i think the iPhone 5 will look like when we finally see it…

iphone 5

 

Watch this space,.,. if it does look like this when it released (we think this month or next month at the latest – after all Christmas is coming) My HTC sensation will be getting thrown on the roof and I’ll be back with an iPhone.

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Today marks the 10th birthday of the world famous Nimda worm (Nimda if you hadn’t spotted it is admin spelt backwards – very funny I’m sure). This virus hit the world shortly after the 9/11 attacks that destroyed the lives of many and made huge dents in a global infrastructure of network connectivity. Nimda, once on a system, ripped Windows apart in a number of ways.. through IIS, Browsers, Javascript, Outlook, file sharing and more… the list goes on for some time. Once Nimda had a foothold in a system its primary goal was to spread itself, using bandwidth and resource as it went.

nimda IT Support

What did this teach the world (and of course, Microsoft).. well, it showed us that a determined amateur can certainly make things (albeit bad things) happen on the internet. It made us more aware of the threats we were exposed to.. i mean.. it made headlines on CNN and BBC the world over.

You can bet it wont be the last nasty we have to deal with in IT support and at home. Imagine how clever these things will be in another 10 years! As usual, make sure your Anti Virus is updated and your firewall is on. Run windows updates and keep your machines protected.

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Police forces in the UK are likely to get new powers that will allow them to suspend .uk internet domain names without having obtained a court order (assuming these domains are being used for an illegal activity).

Nominet are behind the concept and have recommended that an expedited process be made that will allow for shutting these domains down. If these rules get the go ahead any .uk domain (including .co.uk) could be suspended by the police. At the moment the process is likely to cover anything falling within the Serious Crimes Act 2007 – these include fraud, prostitution, money laundering, blackmail and copyright infringement etc.

Anybody interested in this can comment on these recommendations at the nominet website, check out the latest news section.

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Anybody working in IT will be aware of the game LA Noire. Quite a hit and frankly a refreshing approach to the big game title genre. Numerous rumours have surfaced about the company behind the game suggesting they had sold the IP.. also separating from Rockstar games.

The studio was founded in 2003 by Ex Sony chap Brendan McNamara and was seen as an industry leader in Australian game development. Its believed that administrators will be raising cash for any creditors by selling off any assets left behind in order to reduce costs for any potential buyers.

Lets hope the technology continues and games like this don’t just disappear from the market.

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In a very hush hush deal, Apple have selected Microsoft Azure and Amazon as partners in it’s iCloud platform.

The data from iCloud will be striped between the 2 providers – for the moment at least.

Apple have been struggling with outages in it’s MobileMe service and Mr Jobs himself has stated that Apple have to learn more about internet services.

This could just be a stop gap as Apple are building a huge datacentre in North Carolina which has the capacity to house iCloud.

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Its been a long time coming but the man we credit for the bigger part of Apples success Steve Jobs has resigned as CEO. If you are an Apple fan or not its hard to ignore some of the great products and frankly one of the biggest turnarounds in a technology company ever.

I’ll be posting a list of Apples biggest and best.. along with a few of the less popular Apple products soon. Watch this space for more news about Apple.

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Quite aptly dubbed the spaceship campus – Apple has posted more renderings of its planned new ‘offices’ in Cupertino. Its quite an ambitious project but very fitting for Apple, although where they will find all that brushed aluminium I’ll never know.

apple HQ 1

The facility is said to include office space including research and development space totalling 2.8 million square feet, A 1000 seat corporate auditorium, A gym and fitness centre and a central plant… possibly for prototyping and development. It looks like it will be up and running circa 2015.

Whilst this is clearly great news for a company like Apple and a sure sign of their success and intentions to continue growing. Will a building like this offer a marker for the future? – Will this be the Apple equivalent of the Houses of Parliament? – Apple already have more cash on hand than the US government and some seem to think a higher credit rating. Expect to see more of the big companies doing this.. and wonder.. how much power do these guys have really? Food for thought.

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