Source code from some of Symantec’s products has been stolen by hackers from third parties working for Symantec. The exact products compromised are unknown but reports suggest that the products in question are Symantec Endpoint Protection (SEP) 11.0 and Symantec Anti-Virus 10.2.. these products are both now out dated and are at least one version further along. That said, many people are still using them and they are still actively supported.

As yet the code hasn’t been publicly leaked and Symantec have issued a statement saying that no compromise can be made to their products from this leak (I find that pretty hard to believe). If in any doubt sneaks in.. ask your IT support provider for their take on it. 

Microsoft

Microsoft are in the process of issuing legal proceedings against UK retailer Comet for allegedly creating and selling fake windows discs. The software in question is Windows XP and Windows Vista.

The case seems to hinge on how Microsoft ship their software – or not as the case may be. Microsoft stopped shipping physical discs some time ago to its OEM/retailers in favour of the source files being included in the Windows image on the computer system – idea being that the buyer or user of the system would then be allowed to create a set of restore discs should they wish to. Comet saw fit to create their own discs which is, according to Microsoft, a clear infringement of the copyright agreement.

It is alleged that Comet sold more than 94,000 of these recovery discs over a period of around 18 months for a price of £14.99 each. This is nearly £1.5 million pounds of revenue generated from what could well be an unauthorised source. I’m sure the outcome will be reported heavily – expect more in a year or two on this one!

Today sees Microsoft release the somewhat ‘long time coming’ service pack 2 release for Exchange 2010. There really isn’t much to shout about in this service pack but it does weigh in at a hefty 535MB so it certainly contains more than a few tweaks to the last set of updates.

A few headline updates that are included in this release are:

  • HCW – The Hybrid configuration wizard, designed to help administrators who have partial on-premise and cloud based systems. Really this is simply an automation tool to assist in the detailed configuration when office 365 is in the frame.
  • ABP – Address Book Policies, Better and clearer address book policies. This includes the ability to segment the Global Address List (GAL) into sections assigned to different users (rather than a user seeing the whole GAL). Sounds easy but this requires an Active Directory Schema update to work!
  • OMA – Its back. Outlook Mobile Access for users with smart phones, small screens and no Activeysnc. Although, really.. are there any left? I don’t know anybody in IT who doesn’t have a device that supports Activesync. Maybe its different in the states.

Other than the above, really the service pack is focused on quality and keeping Exchange 2010 at the very top of the tree in terms of email systems. Grab your copy today from here.

On November the 15th 1971 – exactly 40 years ago today the magazine Electronic News ran an advert for a new kind of chip, a special chip that could perform different operations via the instructions it received. This chip was the Intel 4004 microprocessor. A 4 bit chip developed in 1970 by a few Intel engineers.

40 years on this tiny chip formed the basis of an industry beyond compare. The 4004 ran at 740Khz and ran with around 2300 transistors all running through just 16 pins. The process of fabrication was a massive 10 microns! Compare this with todays CPU’s that have over 2 Billion transistors!

4004_package_small

The Intel 400 shown above and below – exterior and interior of the chip

4004_die_large

HP never really the impact they wanted with their ‘Slate’ device. Probably because the market wasn’t quite ready and frankly the iPad was already streets ahead and for more high profile. I mean, why pay more and get less right? – But better late (2 years late) than never (probably).

HP have clearly just pressed go on their project to do this over. The HP Slate 2 is on its way (late November) and looks pretty good. Although i sense its simple a market test in advance of Windows 8 which they will certainly use as a platform to launch a number of new products – presumably tablets!

hp-slate-2frontleftlandscape

The new tablet does look nice and sports a new core Atom 1.5 Ghz CPU designed to deliver 1080P video and run fan-less (perfect). it comes with an mSata 64gb drive and an 8.9″ N-Trig display running at 1024×600. It also has a TPM module so you bit locker your device!

hp-slate-2stylus

The new slate comes with a Bluetooth keyboard dock and a battery claiming a pretty good 6 hours (although lets not forget HP are not known for their accuracy in this dept. so lets say 4.5 to 5 hours max shall we). In addition it also has a 3MP front and rear facing camera (think skype style). Its a multi touch device and has a nice looking HP stylus too! Current prices suggest $699 US – so i guess circa £500 in the UK.

Hyper-V has a feature I’m sure you may have read about or even seen in action called “snapshots”. Whilst it sounds obvious what these are, its not quite as obvious as it sounds and comes with some pitfalls that many Administrators have been burned by. I thought I’d take a moment to explain exactly what happens when you take a snapshot of a running virtual machine under Hyper-V. When you create a snapshot here is what actually happens:

  • The running virtual machine is momentarily paused (users will not notice this happening)
  • A differencing disk is created for each virtual hard disk associated with the virtual machine and linked directly to it (on the fly)
  • A copy of the Virtual machines configuration file is created
  • The virtual machine is resumed

(The above all happens very quickly and you shouldn’t notice it happen -  the running machine won’t miss a beat!)

Once the Virtual machine is resumed and running again the information stored in the virtual machines memory is written down to disk. As this happens the snapshot process monitors the memory activity within the running virtual machine for any changes that may occur whilst the copy is in progress, if anything changes in the small amount of time all this takes to complete the write process is intercepted, paused, and the original memory contents are copied before the changes are allowed to proceed to disk (This can cause a running virtual machine to hang for a second as this occurs but the machine will catch up and recover every time).

When all of this is complete you are left with a complete virtual machine configuration file, the virtual machine saved state files and the newly created “snapshot” or “differencing” disk/s (These are saved down to the disk as .AVHDS files  – as opposed to VHD files common to normal virtual machines) and are usually located in a sub folder of the Virtual machines original snapshot directory (this was setup when you created the virtual machine initially). This snapshot is now treated as a roll back point for the virtual machine and when applied to the running virtual machine (usually after a fault or bad installation maybe) tells the system to start the virtual machine from the copy. Think of it as a more radical version of system restore but for whole operating systems!

What is important to note here is that once a snapshot is created, any changes made in that Virtual machine from that point on are no longer written to the original VHD file but are now written to the differencing disk (or AVHD file) created by the snapshot process. This process is repeated each time you create a snapshot. So each snapshot results in an additional AVHD file (differencing disk). This means lots of IO. More snapshots equals more IO.

The really bad part of snapshots! – if you delete them, they seems to simply disappear. Great! Not at all – once deleted each snapshot then has to merge the contents of its differencing disk back into the main initial VHD file that makes up the virtual machine. This, depending on when the snapshot was taken and how much data may have changed since that point, can take quite a while. This merge happens when you next reboot the Virtual machine. I have seen VM’s under Hyper-V with a dozen snapshots over say a year in time take 48 hours to merge once deleted.

Conclusion:

  • Only delete snapshots when you know you have a window of time to reboot the VM afterwards to allow the merge to complete.
  • Only use snapshots before making significant or risky changes to a VM – its not a backup policy, find a better solution like DPM.

If you have used this feature in Hyper-V and don’t understand it – give us a call and I’m sure we can help you out. PTB are one of the only IT support vendors in the UK to attain a Gold Competency from Microsoft for Virtualisation

Amazon have released the new kindles.. the kindle whatever its called and the kindle fire. The kindle met with a mixed reception and i have to say myself.. when i first saw one i thought to myself ‘these guys are selling us yesterdays junk’. Not the case.. i got that wrong, for book reading the kindle is in fact excellent. Its rubbish for pretty much anything else, but then it only sells itself as an ebook reader so that’s fair enough. The kindle fire though.. well this ‘could be’ different.. the Kindle fire is not just an ebook reader, this little baby does email, video (movies and films), books and web browsing along with apps. It has a super durable screen and its touchscreen.

kindle_fire

If the kit is good and connectivity is ok then this could be a winner. Obviously the competition is high with Apples iPad2 being the undisputed king of tablet type tools. But those that held off.. well the fact that this does all it does and is only $199 means this is placed very well indeed to climb the charts.

The Kindle fire is $199 RRP but the experts say the build cost is in the region of $190 so perhaps amazon have a plan. Make money on books, movies, TV shows, music and cloud storage instead.. lets face it, it worked for Microsoft with the xbox 360!

Lets see if this takes off, i think it might just be a winner.. unless Apple respond by slashing prices. But really, is that likely? – Doubt it.

Today marks the 10th birthday of the world famous Nimda worm (Nimda if you hadn’t spotted it is admin spelt backwards – very funny I’m sure). This virus hit the world shortly after the 9/11 attacks that destroyed the lives of many and made huge dents in a global infrastructure of network connectivity. Nimda, once on a system, ripped Windows apart in a number of ways.. through IIS, Browsers, Javascript, Outlook, file sharing and more… the list goes on for some time. Once Nimda had a foothold in a system its primary goal was to spread itself, using bandwidth and resource as it went.

nimda IT Support

What did this teach the world (and of course, Microsoft).. well, it showed us that a determined amateur can certainly make things (albeit bad things) happen on the internet. It made us more aware of the threats we were exposed to.. i mean.. it made headlines on CNN and BBC the world over.

You can bet it wont be the last nasty we have to deal with in IT support and at home. Imagine how clever these things will be in another 10 years! As usual, make sure your Anti Virus is updated and your firewall is on. Run windows updates and keep your machines protected.

Police forces in the UK are likely to get new powers that will allow them to suspend .uk internet domain names without having obtained a court order (assuming these domains are being used for an illegal activity).

Nominet are behind the concept and have recommended that an expedited process be made that will allow for shutting these domains down. If these rules get the go ahead any .uk domain (including .co.uk) could be suspended by the police. At the moment the process is likely to cover anything falling within the Serious Crimes Act 2007 – these include fraud, prostitution, money laundering, blackmail and copyright infringement etc.

Anybody interested in this can comment on these recommendations at the nominet website, check out the latest news section.

Anybody working in IT will be aware of the game LA Noire. Quite a hit and frankly a refreshing approach to the big game title genre. Numerous rumours have surfaced about the company behind the game suggesting they had sold the IP.. also separating from Rockstar games.

The studio was founded in 2003 by Ex Sony chap Brendan McNamara and was seen as an industry leader in Australian game development. Its believed that administrators will be raising cash for any creditors by selling off any assets left behind in order to reduce costs for any potential buyers.

Lets hope the technology continues and games like this don’t just disappear from the market.