If your finding recently that you can?t send to hotmail accounts and are getting the following bounce:
Your message did not reach some or all of the intended recipients.
Subject: Confirmation of Office at 2 King Street
Sent: 09/06/2010 14:36
The following recipient(s) cannot be reached:
****@hotmail.com on 09/06/2010 14:37
The message cannot be delivered due to a configuration error on the server. Please contact your Administrator.
< woodbine.london.02.net #5.3.0>
The answer is this?There seems to be a problem with some of 02?s servers. The main culprits being April and woodbine, which I think may be new servers to O2. Users that have been affected for us so far are those that are on a Bethere line (part of O2) and using a Bethere SMTP relay. The way we?ve been able to get around it is to add in another SMTP relay that sends out to hotmail.co.uk and hotmail.com via DNS using the local server. Giving the Bethere relay a higher cost of 10 and the Hotmail relay a cost of 1 and 2 for .com and co.uk. This seems to do the trick.
Another domain that?s affected is live and probably MSN too. So until O2 sort their servers out this is what to do, and you can find out how to do it here.
